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Microsoft Teams & Enterprise Voice Telephony Solution

Optimize your organization's communication and collaboration with Next Gen Technology’s Microsoft Teams & Enterprise Voice Telephony Solution, integrating powerful voice and video capabilities into a single, seamless platform.

Unify Your Communication with Microsoft Teams & Enterprise Voice

Next Gen Technology's Microsoft Teams & Enterprise Voice Telephony Solution delivers a comprehensive communication platform that combines voice, video, and messaging into a unified experience. Microsoft Teams offers advanced collaboration features, while our Enterprise Voice solution integrates with your existing telephony infrastructure, providing a seamless transition to a modern, cloud-based communication system. Our experts help you deploy and manage these solutions to enhance your organization’s communication and productivity.

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Microsoft Teams & Enterprise Voice Telephony Solution

Microsoft Teams Deployment and Configuration

Initial Setup: Setup and configuration of Microsoft Teams, including creating teams, channels, and user accounts.

Enterprise Voice Setup

Voice Configuration: Setup and configuration of voice services within Microsoft Teams, including direct routing, calling plans, and phone system capabilities.

Integration with Existing Systems

Legacy Systems Integration: Integration of Teams with existing telephony systems or PBX (Private Branch Exchange) systems to ensure continuity and interoperability.

User Training and Adoption

Training Programs: Provision of training sessions and resources to help users effectively utilize Teams and Enterprise Voice features.

Security and Compliance

Security Configurations: Implementation of security measures, including encryption and access controls, to protect communications and data within Teams.

Performance Monitoring and Optimization

Monitoring: Regular monitoring of teams and voice services to ensure optimal performance, call quality, and system availability.

Call Analytics and Reporting

Analytics: Provision of analytics and reporting tools to track call metrics, user activity, and system performance. Reporting: creation of detailed reports on call quality, usage patterns, and system health to support decision-making and continuous improvement.

Backup and Disaster Recovery

Backup Solutions: Implementation of backup strategies to ensure that team configurations and voice settings are protected and can be restored if needed.

Collaboration Enhancement

Unified Communication: Integration of Teams with other communication tools, such as email and chat applications, to provide a unified communication experience.

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Benefits of Microsoft Teams & Enterprise Voice Telephony

Unified Communication Platform

Access your email, calendar, and contacts from anywhere, on any device, with a cloud-based platform.

Advanced Collaboration Features

Utilize Microsoft Teams’ features to facilitate team collaboration, document sharing, and virtual meetings.

Cloud-Based Telephony

Modernize your telephony system with a cloud-based solution that integrates smoothly with your current infrastructure.

Flexible Work Support

Provide employees with the tools needed for effective communication and collaboration, regardless of location.

Increased Productivity

Streamline communication processes and reduce the administrative overhead associated with managing multiple systems.